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Article: Are You Tracking Accounts Receivables?
Contact Us:
2230 Towne Lake Parkway
Building 400, Suite 110
Woodstock, GA 30189
Phone: (800) 397-2380
Fax: (770) 928-9328
tygh@vantagecard.com |
System Features and Benefits
Customer
Profile Screen on the Biller's Web Site
- Allows
customers to self-activate electronic bill presentment and payment
service
- Allows
customers to select bill presentment options: standard text, HTML
- Allows
customers to select payment drafting options: customer-initiated
payment, automatic draft, or safety draft
- Allows
customers to use any financial institution for bill payment
- Allows
customers to change their bill payment profile at any time, e.g.,
bank and email address
- Reduces
errors because the screen is pre-filled with indicative customer
information
- Validates
financial institution ABA transit routing number input to reduce
payment processing errors
- Eliminates
customer data entry requirements for biller
- Automatically
generates ACH pre-notification transactions to the customers' financial
institutions
Bills
Sent Directly to Customers
- Eliminates
the need for customers to retrieve bills from a third-party; site-bills
sent directly to customers via email using the Internet
- Allows
the company to totally control the content of the billing message,
e.g., graphics, billing information, and advertising messages
- Allows
the company to control customer interactions
- Eliminates
paper-based billing and payment processing costs: paper, printing,
postage, etc.
Payment
Entry Hyperlink on the Emailed Bill
- Allows
the customer to simultaneously view an email bill and make
a payment
- Eliminates
errors because the payment screen contains the customer's account
number
- Allows
the customer to change the payment amount and effective date
Customer-Initiated
Bill Requests
- Allows
customers to request bills if not received or if they delete the
email message
- Minimizes
customer-inquiry and service calls
Transaction
Warehousing
- Allows
customers to make payments immediately after reviewing their bills
- Automatically
stores customer payments based upon effective date
- Automatically
releases customer payments to the company's Accounts Receivable
or billing system on the effective date
- Provides
better control of the company's cash position by reporting pending
payment totals by effective date
Automatic
Payment Generation
- Generates
payment transactions in ACH format
- Generates
payment ACH payment batches by effective date and transmits them
to the company's financial institution for entry into the Federal
Reserve system
- Generates
payment information in correct format for import into existing
accounts receivable or billing systems
Customer
Payment Profile Database
- Interfaces
the company's billing system with bill presentment processing
- Contains
all the information needed to generate emailed bills and ACH transactions
- Maintains
a rolling 12-month history of bill presentment and billing
history, e.g., bill date, amount, payment date, effective date,
etc.
Past
Due Processing
- Automatically
resends bills "x" days past the bills due date
- Eliminates
the need to modify existing Accounts Receivable or billing systems
to generate past due electronic bills
Comprehensive
Security
- Controls
access to the Customer Profile by requiring account number and
password entry
- Encrypts
transmitted information using Secure Socket Layer (SSL) technology
- Functional
level security for processing control and customer service
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